Shipping policy

Effective Date: July 29, 2026

At CoreVora, we are committed to delivering high-quality handcrafted home fitness equipment safely and efficiently. Every order is carefully prepared in our small workshop before shipment.

Please review our shipping policy below.

1. Business Information

Business Name: CoreVora

Business Address
14 Carlton Avenue
Sowerby
Thirsk
YO7 1RJ
United Kingdom

Email
contact@corevora.co.uk

Phone
+44 7882 534382

2. Shipping Destinations

CoreVora currently ships to customers within the shipping destinations available at checkout.

Please note that delivery availability may change over time.

If your location is not available during checkout, please contact us before placing an order.

3. Order Processing

All products are carefully handcrafted and quality inspected before shipment.

Processing Time: 1–2 business days
Orders are processed Monday through Friday
Orders placed after 5:00 PM (GMT), on weekends, or on public holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (where available).

4. Estimated Delivery Time

After your order has been shipped, estimated delivery is generally:

4–8 business days

Delivery times are estimates and may vary depending on:

Carrier operations
Weather conditions
Customs procedures (where applicable)
Public holidays
Unexpected transportation delays

While we work hard to deliver orders promptly, delivery dates cannot be guaranteed.

5. Shipping Costs

We offer Free Standard Shipping on all orders.

There are no additional standard shipping charges unless otherwise stated during checkout.

6. Order Tracking

Once your order has been dispatched, you will receive an email with tracking information when available.

Tracking updates are provided by the shipping carrier and may take some time to appear after shipment.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address.

CoreVora is not responsible for delays or additional costs resulting from:

Incorrect addresses
Incomplete addresses
Failed delivery attempts due to unavailable recipients

If an order is returned because of an incorrect address, additional shipping charges may apply before the package can be resent.

8. Damaged or Lost Shipments

If your package arrives damaged or appears to have been lost during transit, please contact us as soon as possible.

When contacting us, please include:

Your order number
Photos of any damage (if applicable)
A description of the issue

We will work with the shipping carrier to investigate and help resolve the matter promptly.

9. Delivery Delays

Occasionally, deliveries may be delayed due to circumstances beyond our reasonable control, including:

Severe weather
Customs inspections
Transportation disruptions
Public holidays
Carrier operational issues

We appreciate your patience should any unexpected delays occur.

10. Customs, Duties and Taxes

For international deliveries, customs duties, import taxes, and local fees may apply depending on the destination country's regulations.

These charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout.

11. Incorrect or Missing Items

If your order arrives with missing or incorrect items, please contact us within 7 days of delivery.

We will review the issue and arrange an appropriate resolution where applicable.

12. Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

Requests received before an order has entered production or shipment will be accommodated where feasible.

Once an order has been shipped, changes or cancellations may no longer be possible.

13. Handmade Products

Every CoreVora product is handcrafted in our small workshop.

Because each item is individually made, slight natural variations in wood grain, finish, texture, or dimensions may occur. These variations are part of the unique character of handcrafted products and are not considered manufacturing defects.