Welcome to the CoreVora Frequently Asked Questions page. Here you'll find answers to some of the most common questions about our products, ordering process, shipping, returns, and customer support.

1. What does CoreVora sell?

CoreVora specializes in handcrafted home fitness equipment designed for strength training, mobility, and home workouts. Every product is carefully made in our small workshop using quality materials and inspected before shipment.

2. Are your products handmade?

Yes. Every CoreVora product is handcrafted in our workshop. Because each item is individually made, slight variations in wood grain, finish, or appearance are natural and make every product unique.

3. Where are you located?

Our business is based in the United Kingdom.

Business Address:

CoreVora
14 Carlton Avenue
Sowerby
Thirsk
YO7 1RJ
United Kingdom

4. How long does order processing take?

Orders are typically prepared and processed within 1–2 business days.

Orders placed after 5:00 PM (GMT/BST), on weekends, or public holidays will begin processing on the next business day.

5. How long does shipping take?

Estimated delivery is generally 4–8 business days after your order has been dispatched.

Delivery times are estimates and may vary depending on the shipping carrier and destination.

6. Do you offer free shipping?

Yes. We offer Free Standard Shipping on all eligible orders.

Any additional charges, if applicable, will be clearly displayed during checkout.

7. How can I track my order?

Once your order has been shipped, you'll receive a shipping confirmation email with tracking information (where available).

8. What payment methods do you accept?

We accept major payment methods, including:

Visa
Mastercard
American Express
Maestro
Discover
Apple Pay (where available)
Google Pay (where available)
Shop Pay (where available)

Available payment options may vary depending on your location and device.

9. Can I return my order?

Yes. We offer a 90-day return policy for eligible items.

Please review our Return & Refund Policy for full details and return conditions.

10. How long do refunds take?

After we receive and inspect your returned item, approved refunds are processed within 7 business days.

Depending on your bank or card provider, additional processing time may be required before the funds appear in your account.

11. Can I exchange a product?

Yes. We accept exchanges for eligible products, subject to availability.

If you received a damaged, defective, or incorrect item, please contact us and we'll be happy to assist.

12. Can I cancel or change my order?

If your order has not yet entered production or been shipped, we'll do our best to accommodate your request.

Please contact us as soon as possible after placing your order.

13. What if my order arrives damaged?

If your order arrives damaged or incorrect, please contact us as soon as possible.

Please include:

Your order number
A description of the issue
Photos of the product and packaging

We'll work with you to resolve the issue promptly.

14. How do I contact CoreVora?

You can contact us using the details below:

Email: contact@corevora.co.uk

Phone: +44 7882 534382

Address:

CoreVora
14 Carlton Avenue
Sowerby
Thirsk
YO7 1RJ
United Kingdom

We aim to respond to all inquiries within 1 business day.

15. Is shopping on your website secure?

Yes. Our website uses secure encryption technology to help protect your personal information and payment details during checkout.

Payments are processed by trusted third-party payment providers, and CoreVora does not store your full payment card details.

16. Do you offer warranty coverage?

If you believe your product has a manufacturing defect, please contact us with your order number and photos of the issue. We will review your request and work with you to find an appropriate solution in accordance with applicable consumer rights.